The short version

We sell WordPress plugins. To do that we need your email address, your payment details and the address of the site you install on. We do not sell or rent your information to anyone, and we do not use it for advertising.

Who we are

Digital Goat sells and supports the FrontDesk, Toolkit and BookFlow plugins from digitalgoat.co. If you want anything on this page explained, corrected or deleted, write to support@digitalgoat.co and a person will answer.

What we collect, and why

When you buy

We collect your name, email address and billing details so we can take payment, send you a receipt, and issue your licence key. Card details are entered on Stripe’s payment form and go straight to Stripe — they never touch our server and we never see or store your full card number.

When you use a licence

Each plugin checks its licence periodically. That check sends us the licence key and the address of the site it is installed on, so we can confirm the licence is valid and deliver updates to the right places. It does not send us the contents of your site, your customers’ details, or your bookings.

When you email us

We keep the correspondence so we have the history next time you write. Nothing more.

When you browse the site

Our host keeps standard server logs — IP address, browser, pages requested — which are used for security and for finding faults. WordPress and our store software set cookies to keep you logged in and to remember what is in your cart. We do not run advertising or cross-site tracking cookies.

Who else sees it

Only the companies that make the service work, and only the part each one needs:

• Stripe — takes the payment and holds the card details. Their privacy policy governs that data.
• Our web host — stores the site and its database.
• Our email provider — delivers receipts, licence keys and replies.

We do not sell your information, and we do not share it for anyone else’s marketing.

How long we keep it

Order and licence records are kept for as long as the licence is active and afterwards for as long as tax and accounting rules require. Support emails are kept while they are useful. Server logs are kept for a short period and then overwritten. Ask us to delete something and we will, unless we are legally required to keep it.

Your choices

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. You can unsubscribe from any non-essential email using the link in it — but we will still send transactional messages such as receipts, licence keys and important notices about a plugin you are running.

Email support@digitalgoat.co and we will deal with it.

Security

The site runs over HTTPS, payments are handled by Stripe, and access to the store is limited to the people who run it. No system is perfect; if something ever goes wrong that affects you, we will tell you.

Children

This is business software. It is not aimed at children and we do not knowingly collect information from them.

Changes

If this policy changes we will update this page and change the date below. If a change is significant, we will say so by email.

Last updated 8 September 2026.